Privacy Policy

Last updated: 1 September 2026

This policy covers the Ultimate Performance website, apparel order form, and the Ultimate Performance training app (PWA / optional Play Store listing) operated by Ultimate Performance in Australia. Contact: ultimateperformanceau@gmail.com.

What we collect

• Orders and email. If you place an order or email us, we receive the details you send (name, contact, shipping, and order contents) so we can fulfil the order and reply.
• App data on your device. The Ultimate Performance training app may store workout plans, progress notes, and preference data in your browser/app storage on your device. We do not receive that data unless you choose to send it to us.
• Notifications. If you allow push notifications, a service (OneSignal) may store a device token so we can send updates you opted into. You can turn this off in system settings.
• Technical logs. Hosting and analytics may record IP address, browser type, and pages visited to keep the site working and secure.

How we use it

We use this information to run the shop and app, fulfil orders, provide support, and send notices you asked for. We do not sell your personal information.

Sharing

We share data only with providers that help us operate (hosting, email, payments, push notifications) and when the law requires it. Payment processors handle card details; we do not store full card numbers.

Retention

Order and support emails are kept as long as needed for the business and legal records. App data on your device stays until you clear site data or uninstall the app.

Your choices

Email us to access, correct, or delete personal information we hold. You can also clear app storage or uninstall the app. If you are in Australia you may also contact the OAIC if you have a privacy complaint we cannot resolve.

Not medical advice

The app and site are educational tools. They are not a medical device and do not provide medical advice or treatment.

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